Website Terms

These terms apply to your use of cloudventsa.com and its product, company, contact, quotation, and document pages. The website is operated by Cloud Electricals Co (مؤسسة سحابة الكهرباء للتجارة), Commercial Registration 1010814785.

By using the website, you agree to these terms. If you do not agree, please stop using the website. Separate written quotations, purchase orders, order confirmations, supply contracts, and manufacturer warranty terms may apply to a transaction and take priority where they conflict with these general website terms.

Descriptions, model tables, airflow values, static-pressure references, dimensions, images, applications, accessories, and documents are provided for preliminary comparison and inquiry preparation.

Product designs and manufacturer data may change. Final selection must be checked against the current manufacturer information, required duty point, installation condition, voltage and phase, controls, accessories, applicable standards, and our written quotation or order confirmation. Website images may illustrate a product family rather than the exact quoted configuration.

A website inquiry, WhatsApp message, telephone discussion, or email request does not by itself create an order or binding supply commitment. A quotation remains subject to its stated validity, exclusions, technical scope, commercial terms, and written acceptance process.

An order is confirmed only through the written process specified in the applicable quotation or order confirmation. Changes to quantity, model, accessories, delivery location, or project requirements may require a revised quotation.

Prices shown or discussed outside a valid written quotation are indicative only. VAT, freight, installation, testing, accessories, controls, documentation, duties, and other charges are included only when expressly stated.

Stock, lead time, origin, delivery dates, and transport arrangements can change and are confirmed only in writing. Delivery timing may depend on manufacturer availability, logistics, site access, customer approvals, and timely payment or documentation.

The buyer is responsible for providing accurate application, airflow, static pressure, temperature, contaminant, sound, duct, opening, voltage, phase, control, quantity, location, and installation information. Selection quality depends on the completeness and accuracy of those inputs.

Any recommendation is limited to the information available at the time. A qualified MEP consultant, engineer, or other responsible project professional should review the final selection where the application requires engineering judgment.

The buyer and project parties remain responsible for consultant and authority approvals, electrical and fire requirements, kitchen-exhaust or hazardous-air obligations, structural support, duct design, weather protection, safe access, installation, commissioning, operation, and maintenance.

Products must be installed and used by appropriately qualified persons in accordance with the current manufacturer instructions and applicable project and legal requirements. Do not rely on website content as a substitute for site-specific engineering or safety advice.

Warranty scope, duration, exclusions, claim procedures, spare parts, returns, and after-sales obligations apply only as stated in the relevant written quotation, order confirmation, manufacturer warranty, or mandatory applicable law. Do not assume a website statement creates a warranty that is not included in those documents.

Third-party brand names, trademarks, product images, and manufacturer catalogs belong to their respective owners. Their appearance does not by itself state exclusive distribution, authorized-dealer status, certification, or endorsement.

Unless otherwise identified, the website design, original copy, layout, and company branding may not be copied, republished, or used commercially without prior written permission. Manufacturer documents may be used only as permitted by their owners and for legitimate product review.

Do not misuse the website, attempt unauthorized access, introduce malicious code, interfere with availability, submit false or unlawful information, impersonate another person or company, scrape the website in a way that disrupts service, or use content in a misleading manner.

Links to WhatsApp, email, maps, social platforms, manufacturer documents, and other external services are provided for convenience. We do not control their availability, content, security, or privacy practices. Your use of those services is also subject to the provider's terms.

We aim to keep the website useful and accurate, but do not promise that every page, file, link, or feature will always be available, uninterrupted, or error-free. We may correct, update, suspend, or remove website content without notice.

To the extent permitted by applicable law, Cloud Electricals Co is not responsible for decisions made solely from preliminary website information, indirect losses caused by website interruption, or third-party service content. Nothing in these terms excludes a responsibility that cannot lawfully be excluded.